Comments on: Putting the CUSS in Customer Service – A Rant By Joseph Sangl http://www.josephsangl.com/2007/11/14/putting-the-cuss-in-customer-service-a-rant-by-joseph-sangl/?utm_source=rss&utm_medium=rss&utm_campaign=putting-the-cuss-in-customer-service-a-rant-by-joseph-sangl Personal Finances Blog Personal Finance Tools Dave Ramsey David Bach Robert Kiyosaki Debt Relief Investing Compound Interest Saving Fri, 10 Feb 2012 14:34:50 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: -joe d. http://www.josephsangl.com/2007/11/14/putting-the-cuss-in-customer-service-a-rant-by-joseph-sangl/comment-page-1/#comment-56572 -joe d. Wed, 14 Nov 2007 21:13:48 +0000 http://www.josephsangl.com/?p=494#comment-56572 What is "out with a mulligan"? What is “out with a mulligan”?

]]> By: Just me http://www.josephsangl.com/2007/11/14/putting-the-cuss-in-customer-service-a-rant-by-joseph-sangl/comment-page-1/#comment-56547 Just me Wed, 14 Nov 2007 16:44:30 +0000 http://www.josephsangl.com/?p=494#comment-56547 Joe, I went to the link and being that Tony Morgan and the readers comments i read are SOO much more "in the loop" about things like this than i am.. Is there any way you could tell us what we need to do to go about this deal too. I went to the 3 links on the page but one wasnt for here it was southwest and the other two read like blah blah blah to me. My cable has been randomly resetting itself for about 2 weeks now (only the moxi box that takes 15 min to restart), I have 3 channels with no sound, and as of yesterday my moxi can't even tell me what is coming on and furthermore it isnt able to record my stuff since it doesnt say anything is on ... GRRR. If it wasnt for having some online classes i would cancel it all and start fresh .. BUT i have to have my computer and i have no landline to work with. So in short help those of us not so gifted in the computer geek area please! Thanks J Joe,
I went to the link and being that Tony Morgan and the readers comments i read are SOO much more “in the loop” about things like this than i am.. Is there any way you could tell us what we need to do to go about this deal too. I went to the 3 links on the page but one wasnt for here it was southwest and the other two read like blah blah blah to me. My cable has been randomly resetting itself for about 2 weeks now (only the moxi box that takes 15 min to restart), I have 3 channels with no sound, and as of yesterday my moxi can’t even tell me what is coming on and furthermore it isnt able to record my stuff since it doesnt say anything is on … GRRR. If it wasnt for having some online classes i would cancel it all and start fresh .. BUT i have to have my computer and i have no landline to work with.

So in short help those of us not so gifted in the computer geek area please!
Thanks
J

]]> By: Tina Harkey http://www.josephsangl.com/2007/11/14/putting-the-cuss-in-customer-service-a-rant-by-joseph-sangl/comment-page-1/#comment-56543 Tina Harkey Wed, 14 Nov 2007 15:47:27 +0000 http://www.josephsangl.com/?p=494#comment-56543 The same company was supposed to disconnect my mil's cable when she passed away. Instead, they disconnected mine and left hers on. It took 9 days to get it corrected and ours reinstalled. When we moved into our new house it took 15 days to get our cable turned on. I also sent Tony's blog posting to my husband and we are seriously contemplating doing the same thing. It's crazy to continue to pay for a service and not receive it! The same company was supposed to disconnect my mil’s cable when she passed away. Instead, they disconnected mine and left hers on. It took 9 days to get it corrected and ours reinstalled.

When we moved into our new house it took 15 days to get our cable turned on. I also sent Tony’s blog posting to my husband and we are seriously contemplating doing the same thing. It’s crazy to continue to pay for a service and not receive it!

]]> By: Saving Freak http://www.josephsangl.com/2007/11/14/putting-the-cuss-in-customer-service-a-rant-by-joseph-sangl/comment-page-1/#comment-56530 Saving Freak Wed, 14 Nov 2007 14:06:46 +0000 http://www.josephsangl.com/?p=494#comment-56530 I believe God is using Joe to make everyone else's cable a little better. You see Joe's house sucks up all the serious cable issues so that the rest of us can enjoy a reliable product. With the Sangl home to take these issues they might be distributed evenly to the cable customers as a whole. Being a customer of the same company as Joe I appreciate his sacrifice and humbly ask that he continue on with cable. I believe God is using Joe to make everyone else’s cable a little better. You see Joe’s house sucks up all the serious cable issues so that the rest of us can enjoy a reliable product. With the Sangl home to take these issues they might be distributed evenly to the cable customers as a whole. Being a customer of the same company as Joe I appreciate his sacrifice and humbly ask that he continue on with cable.

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